Navigating Complexity and Uncertainty in Innovation to create Impact

Innovation is complex and full of uncertainty. Existing systems do not cater for complex or uncertainty. We need a better way to innovate.

The InnoWise way is designed for the complex and the uncertain.

The InnoWise way is unique because for the first time, innovation processes are brought together with knowledge processes and we use trust and momentum to help us manage progress.

Using the InnoWise way ensures valuable resources are not wasted by using measures designed for uncertainty. Using our tools allows teams to be regularly informed with valuable insights to make informed decisions. Our tools are designed to be lead indicators. So your team will be working on the right thing at the right time.

InnoWise is a four step process:

  • 1
    FORM a new idea and identify the knowledge gap
  • 2
    CREATE the innovation and the new knowledge
  • 3
    ADOPT the new solution and new knowledge
  • 4
    CRITIQUE for continuous improvement and growth

The InnoWise way Illustrations

how we help

Innovation is like a necessary evil. The statistics suggest it carries significant risk due to measures that highlight failure. What if we turn that mindset around and focus on the learnings not the failures?

Instead of 95% failure, we had 95% of our projects lead to learnings.  Doesn’t that sound better?

Our process helps you turn that mindset around by using measures that are focussed on knowledge, trust and momentum.  Not the standard measures of time, cost and scope. Those measures do not work as innovation is full of uncertainty. SO using these measures sets your team up for failure.

Our process ensure you capture and manage the knowledge in a way that suits innovation to address uncertainty and to uncover the next opportunity for growth. Our process creates growth in capability.

Our tools, the Knowledge Canvas and the Pulse guide you through the process in a step by step, methodical manner. Our tools make innovation easy. Our tools, our expertise and guidance takes the guesswork out so you know what to do next.

The process and tools are based on 10 years of University level research and is published in peer-reviewed journals. It is a four step process that brings together innovation and knowledge into one framework.  At the centre of the framework is ‘Trust and Energy’.  These behaviours sit in the middle as they affect each stage. Hence, the importance to measure often.

Are you ready to do a Knowledge Pulse?

Read on to learn more… or lend us your time so we can explain it in person – book an Insight call now.

Innovate Wisely™ has developed products to guide you through the process in a systematic, step-by-step way, to make innovation easy: the Knowledge Canvas™ and the Knowledge Pulse™.

Knowledge Pulse™ measures progress using behavioural based metrics, designed to provide lead indicators of performance based on Trust and Energy.

Knowledge Canvas™ provides a new way of thinking about and planning for your innovations that uncovers the valuable knowledge component at each step of the innovation journey.

Read on to learn more….

Knowledge Pulse™ – What Is It, How Does It Work, & Why Do You Need It?


Turning your idea into reality requires trust & energy.

It takes energy to affect change: ie, resources, stamina, money.
It requires trust: the problem is worth solving, the solution will work, collaborators are on board and have the right capability.

Without trust you will struggle to get the support (or energy) you need.

Knowledge Pulse™ measures the behaviours that influence trust and energy.


Knowledge Pulse™ is a survey-based system designed to measure trust & energy at each of the four stages of the initiative’s development.

The answers are analysed & recommendations are made that require attention.


Knowledge Pulse™ will provide you with valuable insights before your time, budget or scope are misaligned.

By addressing the roadblocks early, you can adapt or change your strategy.

Knowledge Pulse™ reduces the risk of innovating.

“The tools provide a good insight and it all makes sense.”

Andrew Heley (Holcim)

“The Knowledge Pulse questions are clear and enable feedback to be received in a constructive manner, focusing conversations on opportunities for improvement.”

Gavin Kenny (Melbourne Water)

Knowledge Pulse™ – What Is It, How Does It Work, & Why Do You Need It?


Planning how your idea will proceed to full realisation will have uncertainties to overcome.

Using standard project management tools may miss the connection with knowledge and may not allow for continuous improvement .

You may also miss a valuable step of analysing the feedback and checking the level of adoption.

Innovate Wisely™ has developed a Canvas, with a step-step by guide to plan how your idea will proceed through the four stages of the InnoWise™ process, from ideation through to full realisation.


The Knowledge Canvas™ is an interactive platform accessed through the InnoWise™ app.

The Canvas guides you through each step:

Form, Create, Adopt & Critique.
The Canvas asks questions about the idea, the solution & the knowledge aspects that are vital for your initiative to be successful.


The Knowledge Canvas™ will provide you with a new way of thinking about and planning for your innovations that uncovers the valuable knowledge component.

The Knowledge Canvas™ asks you to:

plan for activities to address trust and energy behaviours,
think ahead on what could cause a road-block,
determine how you will address feedback, and
determine how you will measure the level of realisation of the new knowledge that has been created.

The Knowledge Canvas™ makes innovation easy.

“There is value in the Canvas, as it provides a great conduit for ongoing conversations and would be most beneficial to use through the entire lifecycle of the project.”

Andrew Heley (Holcim)

“The Knowledge Canvas helps focus your thoughts and ideas and be concise in exactly what you are trying to achieve.”

Gavin Kenny (Melbourne Water)